What is included, in the words we can stand behind
The inclusion list on both of our tours ends with the same item: local accident insurance during the activity. It exists, it is inside the fare, and it applies while the activity is running. Beyond those three statements there is nothing written down on our side, and this page is largely about being honest regarding that boundary rather than decorating it.
What we can describe in detail is the part of your safety that is made of people and equipment rather than paperwork, because we can see it and it is recorded. A professional guide travels in every raft, not one guide per group. A helmet, a life jacket, a paddle and a wetsuit are supplied and included. The guide's instructions are followed at all times, and that is not a formality — it is the mechanism the day actually runs on.
If you are weighing this tour up on safety, that list is the substantial answer and the insurance line is the footnote. Most people read it the other way round, which is why this page exists.
Where our knowledge stops, and why we say so out loud
We do not hold the policy document. We cannot tell you a sum insured, a territorial scope, an excess, a claims procedure or a list of exclusions, because none of that is recorded anywhere we can read. Anything we wrote about those would be a shape borrowed from insurance documents in general rather than a fact about this one.
The tempting move here is obvious. A calm paragraph in the general form of a cover summary would reassure a nervous reader and cost us nothing to write. It would also be invention, and an insurance sentence is read at the worst possible moment — after something has already gone wrong, by somebody who planned around it. So we decline it in exactly the way this site declines a pickup time nobody recorded or a water temperature nobody measured.
If you need something specific in writing, ask us on WhatsApp and say what you need it for. We will put the question to the operator and pass on the answer that comes back. What we will not do is fill the gap ourselves so the page reads more completely.
The document that is actually yours
Your own travel policy is the one you can read today, in your own language, from the company that will answer for its wording. It is the document this page is really pointing you at.
Read it before you book rather than after. Look at how it treats organised adventure excursions, and if you cannot tell from the wording, put the question to the insurer in writing — they are obliged to stand behind their own answer in a way that nobody selling you a tour ever can. That is not us passing the parcel; it is the only route to an answer that is worth anything.
And please do not read this page as advice. We run tours. We are not licensed to advise anyone on insurance, we are not going to start on a blog, and the useful thing we can offer instead is an accurate description of the day so that your insurer is answering about the right activity.
How to describe the day to your insurer accurately
If you are asking your insurer a question, the quality of their answer depends on the quality of your description. Everything below is recorded and can be quoted as it stands.
- A guided white-water rafting trip on the Köprü river, inside Köprülü Canyon National Park, reached by road from a hotel on the Belek strip.
- A helmet, a life jacket, a paddle and a wetsuit are supplied and worn, and a professional guide travels in every raft.
- Swimming ability is not required, because the life jacket is worn for the whole run and a guide steers every boat.
- The tour is 8 hours door to door, and it runs all year, every day of the week.
- Some options add a quad safari, a buggy safari or a zipline stage at the canyon. Name those separately if you have booked one, because an insurer may treat them as different activities from the rafting.
- We publish no difficulty grade for the stretch we run, so if your insurer asks for one we cannot supply it. Tell them that rather than picking a number to fill the box.
What we will not do, and what we will
It is worth being explicit about the refusals, because a refusal you can see is more useful than a paragraph you have to interpret.
- We will not tell you that the included cover is sufficient for you. We do not know what sufficient means for you.
- We will not quote a limit, an excess or an exclusion, ours or anybody else's.
- We will not tell you what travel policies typically exclude. Typically is not a fact about your policy, and it is exactly the kind of sentence that gets remembered as one.
- We will not upsell you cover of our own. We do not sell any.
The health lines that are recorded, which are a different subject
One thing is written down and worth repeating here, because people arrive at an insurance page looking for it. The tour is not recommended for pregnant guests, or for anyone with back, heart or neck conditions or recent surgery. That is a fitness note about who the day suits, and it has its own page on this site.
It is not an insurance clause and we are not presenting it as one. Read it as what it is: the operator telling you plainly who should think twice, before you have paid anything — which, on a tour where nothing is charged until the day itself, you can still act on freely.